Access to our services is strictly prohibited to anyone who has not reached the age of 18 or the legal age of majority in the user's jurisdiction. We implement strict identity verification checks to prevent the registration of minors. We invite parents to use filtering software to block access to adult platforms on shared devices.
Responsible gaming is based on awareness. Users are encouraged to establish a preventive budget and never consider it a method for generating income or solving financial problems. It is essential to maintain a balance between the time dedicated to our platform and other daily life activities.
To help users maintain control, we offer various configurable options directly within the personal area.
It is possible to set a maximum limit for deposits or losses on a daily, weekly, or monthly basis. Once this limit is reached, the system will automatically block further transactions until the selected period expires. Requests to reduce limits take immediate effect.
We offer tools to monitor the time spent on the platform. Users can activate reminder notifications or set a forced closure of the application after a certain number of hours. The "Time-out" function is also available, which temporarily suspends the profile for a period ranging from 24 hours to a few weeks.
For those who need a more drastic intervention, self-exclusion allows blocking access to services for an extended period (usually six months or more) or permanently. During this phase, the account cannot be reactivated under any circumstances, and the user will not receive any promotional material.
We invite users to regularly assess their behavior. Risk signals include: obsessively trying to recover losses, hiding the time spent playing, using money intended for essential expenses, or feeling anxiety and irritability when not connected.
If gambling stops being fun, it is crucial to seek help promptly. Our support team is available at [email protected] to guide the user in activating protection tools. We also recommend contacting professionals and organizations specializing in the treatment of behavioral addictions available in the area.
Our customer interaction staff receives specific training to recognize any anomalies in user behavior. While we cannot replace medical advice, we adopt internal monitoring measures to identify risk patterns and intervene preventively, suggesting the use of control tools.